8×8 and Microsoft Teams: meet the ultimate power couple
Take the capabilities of Microsoft Teams to a whole new level, with global direct routing, contact centre, SMS and more.
Microsoft Teams is the number one employee collaboration hub for businesses around the world.
If you’re one of them, why not go one step further and add 8×8’s omnichannel communications to your Teams interface? Thanks to a combination of Direct Routing integration and the 8×8 Voice for Microsoft Teams app, your familiar Teams interface can seamlessly incorporate international PSTN voice calling, along with full 8×8 Contact Centre functionality if required.
The result? A complete communications solution in one unified workflow. With 8×8 Voice for Microsoft Teams, colleagues can make and receive global calls through their native Teams dialler, with crystal-clear quality, unlimited calling plans covering 50+ countries and user presence technology. You can even integrate full omnichannel contact centre functionality, with one-touch switching between voice and digital channels.